Telemarketing Services

Telemarketing Services

Telemarketing services can increase sales, profits and customer satisfaction without increasing your staffing and training costs.

Agents Performing Proven Telemarketing Services

Proven Telemarketing Services

Choosing the Right Type of Telemarketing Services

Telemarketing is a proven and cost-effective method for selling products and services to a large target audience. Using a qualified list of prospects, telemarketing can increase sales, profits and customer satisfaction without increasing your staffing and training costs.

What are Telemarketing Services?

Telemarketing services are defined as marketing and sales activities that can be performed by telephone. Examples include lead generation, lead qualification, appointment setting, telesales, cold calling, inside sales, telephone surveys, event registrations,  political polling, market research, third-party verification and customer care.

Services can be categorized as inbound, outbound, B2B, B2C or automated services. Individuals performing the outbound calling services are often referred to as telemarketers, appointment setters, survey takers, outbound call center agents, or market researchers. Individuals performing the inbound services are often referred to as call center agents or customer service representatives.

Services are often outsourced. Learn about Outsourcing Telemarketing Services.

Interested? Here are the types of telemarketing services, any of which can be outsourced to us.

Inbound Call Services


Publish, display and mention your phone numbers in catalogs, direct mail, emails, faxes, print ads, on websites and in DRTV/radio spots to generate orders and leads. Cross-sell/up-sell callers to boost revenues. Make your CRM strategy gain results by presenting targeted offers to inbound callers.

Learn more about Inbound Telemarketing Services.

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Outbound Calling Services


Call customers and prospects to sell products and services, generate and qualify leads, prompt them to visit stores and showrooms and set appointments. Give existing buyers heads-up on hot deals. Turn outbound customer care calls into outbound sales calls by cross-selling/upselling targeted offers. Also see our cold calling services.

Learn more about Outbound Telemarketing Services.

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B2B (Business-to-Business) Calling


Use outbound B2B calling services to acquire business customers, qualify prospects and pass hot leads to sales reps and deal closers. Rely on inbound B2B services to qualify buyers for follow-up by your sales reps, close sales, process orders and cross-sell/upsell offers.

Learn more about B2B Telemarketing.

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B2C (Business-to-Consumer) Calling


People depend on your outbound calling and inbound call handling programs to buy goods and services. Present attractive, targeted offers to prospects and existing customers with outbound B2C calls. Get the most out of print ads, DRTV and infomercial inbound calls with cross-sells/upsells.

Learn more about B2C Telemarketing.  

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Automated Services


Automated call answering using interactive voice response (IVR) is an effective, inexpensive way to process large numbers of inbound calls. Outbound calling using an IVR can deliver offers quickly at low cost, generating inbound leads and sales.

Learn more about Automated Telemarketing

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Third Party Verification (TPV)


Any business selling products or services over the phone is required by law to use a third party verification service.

 Learn more about our Third Party Verifications Services.  

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Outsourcing Telemarketing Services: Why Do It?

Outsourcing can be a game-changer for your business. With AnswerNet’s services, you can seamlessly manage remote teams as if they were right there in the same room. This opens up a world of possibilities for increasing your revenue, reaching new sales goals, and even experimenting with scaling up your outbound campaigns. The beauty of outsourcing lies in its ability to deliver tangible results without the need for additional staffing and training costs.

Imagine the power of services that can effectively sell your products and services to a large target audience, all while keeping your operational costs in check. By leveraging a qualified list of prospects, telemarketing becomes an invaluable tool for boosting sales, profits, and customer satisfaction. It allows you to proactively engage with customers and prospects, enticing them to visit your stores and showrooms, setting up appointments, and even offering them exclusive deals.

But it doesn't stop there. With outsourced telemarketing, you can turn outbound customer care calls into outbound sales opportunities by cross-selling and upselling targeted offers. You can tap into the immense potential of B2B calling services to acquire new business customers, qualify prospects, and pass hot leads to your sales reps. Inbound B2B services become a powerful ally in qualifying buyers for follow-up by your sales team, closing deals, processing orders, and creating cross-sell and upsell opportunities.

And let's not forget about the impact on your B2C efforts. With outbound calls, you can present attractive and targeted offers to prospects and existing customers, maximizing the returns on your print ads, DRTV, and infomercials. With the right approach, every call becomes an opportunity to drive sales and enhance customer satisfaction.

AnswerNet’s services provide a low-risk solution that allows you to tap into the immense potential of telemarketing without the burden of additional resources. It's time to take advantage of this proven and cost-effective method to fuel your growth, increase your revenue, and achieve your sales goals. The possibilities are limitless, and with AnswerNet, you have the tools to make it happen.

Custom Call Center Services

The above services represent only some of the services available from AnswerNet call centers. If you don't see the call center service you need listed on this website contact us now for a free consultation.

 

Contact us today for a free consultation.